Frequently Asked Questions

Are there lots of forms to fill in?

No, just one simple form to fill in when you send or receive money at one of our MoneyGram agent locations. Click on Find a MoneyGram Agent to find out where is your nearest agent.

What ID do I need to provide?

The actual ID requirements depends upon the transfer size. Full details of the requirements are available on the ID Requirements page

Is my money safe?

There are simple rules to ensure that your money is safe:

1. Only send money to people that you know personally
2. Never use MoneyGram for an internet purchase
3. Never reveal the details of a transaction to anyone other than the intended recipient

For additional information on how to ensure your money is safe, please click through to Consumer Protection.